Kohl's Is a Moderately Priced Retailer That Sells Name-Brand Fashions

question 187

Multiple Choice

Kohl's is a moderately priced retailer that sells name-brand fashions and home goods. A few salespeople are available in the jewelry department, but customers are responsible for most of their shopping activities. Kohl's provides its consumers with

• A) full service.
• B) limited service.
• C) self-service.
• D) restricted service.
• E) functional service.

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Definitions:

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