Recent Surveys of Consumers Have Indicated That While Customers of Many

question 106

Multiple Choice

Recent surveys of consumers have indicated that while customers of many services are interested in being "relationship customers," they require that the relationship be balanced in terms of

• A) honesty, a lack of prejudice, and empathy.
• B) loyalty, benefits, value, kinds of connections, and respect for privacy.
• C) loyalty, honesty, and integrity.
• D) financial benefits, product benefits, and preferential treatment.
• E) financial benefits, product benefits, and interpersonal benefits.

---

Definitions:

Professional Journalists

Individuals who collect, write, or distribute news or other current information to the public, adhering to ethical standards and practices.

News Produced

The creation and dissemination of reports on current or recent events through various media outlets, including print, broadcast, and digital.

Agenda-Setting

The process by which media and news organizations determine which issues should be considered important and prioritized in public discourse.

Framing

In communication, it involves the construction of a narrative or context that influences perception and interpretation of information.