The Intangibility Element of a Service Refers to the Fact

question 167

Multiple Choice

The intangibility element of a service refers to the fact that it

• A) has value that can only be determined by using subjective criteria.
• B) can't be held, seen, or touched before the purchase decision.
• C) requires the ability to provide the service even in times of no demand.
• D) can maintain or accumulate good will with customers.
• E) can be objectively evaluated.

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Definitions:

Potassium

A chemical element (K) and a key electrolyte in the body, crucial for nerve function, muscle contraction, and maintaining fluid balance.

Action Potential

A sudden, temporary reversal of the electrical charge across a cell membrane, which travels along neurons to transmit signals.

Sodium

A chemical element with the symbol Na, essential for many bodily functions, including the regulation of blood pressure and fluid balance.

Potassium

A chemical element with symbol K, essential for various cellular processes including the regulation of heartbeat and muscle function.