According to the Service Continuum, Which of These Offerings Has

question 36

Multiple Choice

According to the service continuum, which of these offerings has the highest level of intangibility?

• A) tailored suit
• B) advertising agency
• C) tutoring service
• D) fast-food restaurant
• E) salt

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Definitions:

Equality

The state or quality of being equal, especially in status, rights, and opportunities.

First Gulf War

A conflict in 1990-1991 where a coalition led by the United States fought to remove Iraqi forces from Kuwait.

Federal Courts

The courts of the United States, as distinguished from state courts, which apply federal law and are established under the U.S. Constitution.

Travel Ban

A restriction imposed by governments on movement or travel, often applied to specific countries, regions, or individuals to mitigate threats such as terrorism or the spread of disease.