Examlex
What role do people play in the managing of services? In answering the question, discuss the concept of customer experience management (CEM).
Sterile Technique
A set of practices used in healthcare to eliminate all microorganisms from an environment or equipment, maintaining sterility during medical procedures.
Urine Specific Gravity
A measure of the concentration of solutes in the urine, reflecting the kidney's ability to concentrate urine.
Dehydration
A condition resulting from the excessive loss of body water, disrupting metabolic processes and potentially leading to serious health issues.
Bedpan
A device used for the toileting of a bedridden patient in a lying position, facilitating the collection of urine and feces.
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