For Each of the Following Jobs, Identify a Possible Nonfinancial

question 73

Essay

For each of the following jobs, identify a possible nonfinancial performance measure.
(a) Computer help desk worker at your university.
(b) Dental hygienist.
(c) Airline gate agent.
(d) City bus driver.

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Definitions:

Innovation Lags

The delay between the inception of a new idea or technology and its implementation or widespread adoption, which can hinder progress and competitiveness.

Older Workers

Employees in the workforce who are generally considered to be close to or beyond the typical retirement age, offering valuable experience and knowledge.

Racial/Ethnic Diversity

The presence and inclusion of individuals from different racial and ethnic backgrounds within a community, organization, or society.

Older Workers

Individuals in the workforce who are above the usual age for retirement, typically demonstrating extensive experience and knowledge.