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Explain how nonfinancial performance measures for customer satisfaction may differ from functional performance measures.
Antisocial Personality Disorder
A mental condition where a person shows a long-term pattern of manipulating, exploiting, or violating the rights of others.
Schizotypal Personality Disorder
A mental health condition characterized by severe social anxiety, thought disorder, paranoid ideation, derealization, and often unconventional beliefs.
Dissociative Amnesia
A disorder characterized by memory loss that is more significant than normal forgetfulness and can't be explained by a medical condition.
Psychomotor Retardation
A slowing down of thought and a reduction of physical movements in an individual, often seen in severe depression.
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