Which of the Following Best Describes Possible Objectives Related to the Customer

question 139

Multiple Choice

Which of the following best describes possible objectives related to the customer perspective of the balanced scorecard?

• A) Reduced cycle time, project management.
• B) Improved relationships, timeliness.
• C) Increased revenue, reduced costs.
• D) Employee satisfaction, global knowledge improvement.

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Definitions:

Economic Principle

Fundamental concepts or theories that underpin the study and understanding of economics, guiding analysis of economic behavior and decision making.

Federal Government

The national government of a federated state, which holds the authority to govern at a national level.

Opportunity Cost

The value of the best alternative foregone in making any decision.

Yoga Class

A structured period of physical exercise focusing on strength, flexibility, and breathing to boost physical and mental wellbeing.