Tangible Customer Expectations Include How the Product's Salespeople Treat Customers

question 13

True/False

Tangible customer expectations include how the product's salespeople treat customers and the time required to deliver the product to the customer.

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Definitions:

Cerebellum

The cerebellum is a part of the brain located under the cerebrum, responsible for coordinating voluntary movements and maintaining balance and posture.

White Matter

Central nervous system tissue consisting primarily of myelin-wrapped axons.

Myelinated Axons

Axons that are covered with a fatty substance called myelin, which increases the speed at which electrical impulses propagate along the nerve cell.

Cephalization

Evolutionary trend whereby neurons that detect stimuli and process information become concentrated in the head of a bilateral animal.