Crafter Lumber Supply Noticed a Recent Decline in the Amount

question 4

Multiple Choice

Crafter Lumber Supply noticed a recent decline in the amount of purchases from a key customer. Worried that other customers might also reduce their purchases, Crafter's management decided to evaluate the cost of its delivery service. Which of the following cost drivers is more appropriate for general administrative costs of the Delivery Department?

• A) Number of different items ordered.
• B) Value of each order.
• C) Total number of items in each order.
• D) Number of deliveries made.

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Definitions:

Congruence

Indicates a state of agreement, harmony, or compatibility between two or more aspects, such as values and actions.

Upward Communication

This refers to the process in which information flows from the lower levels of a hierarchy to the upper levels in an organization.

Work Improvements

encompasses efforts and initiatives aimed at enhancing job performance, productivity, and satisfaction within the workplace.

Cross-cultural Communication

The process of exchanging information and understanding between individuals from different cultures, enabling effective interaction and collaboration.