Prevention Activities

question 111

Multiple Choice

Prevention activities:

• A) seek to prevent defects in the products or services being produced.
• B) inspect inputs and attributes of individual units of products or services to detect whether they conform to specifications or customer expectations.
• C) correct defective processes or products and services before they are delivered to customers.
• D) are activities required after defective products or services are delivered to customers.

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Definitions:

Negative Punishment

A form of behavioral control that involves the removal of a desirable stimulus following a behavior to decrease the likelihood of that behavior occurring again.

Omission Training

A learning process in which the removal or avoidance of an expected stimulus occurs following a behavior, decreasing the likelihood of that behavior occurring again.

Escape Learning

A form of learning in which an organism acquires a response to terminate an aversive stimulus.

Discrimination

The unfair and biased treatment of people from various groups, particularly based on their race, age, or gender.