Forensic Specialists Compiled the Following Information for Its First Quarter

question 23

Multiple Choice

Forensic Specialists compiled the following information for its first quarter cost of quality report:
$$\begin{array} { l r r } \text { Sales } & \$ 5,600,000 \\\text { Cost of goods sold } & \$ 3,360,000 \\\text { Disposing of scrap } & \$ 235,200 \\\text { Quality training } & \$ 84,000 \\\text { Inspecting materials on delivery } & \$ 280,000 \\\text { Performance reviews } & \$ 70,000 \\\text { Resolving customer complaints } & \$ 31,920 \\\text { Certifying suppliers } & \$ 140,000\end{array}$$
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The relevant percentage to be used to express appraisal activities at Forensic Specialists is:

• A) 5.7%.
• B) 33.2%.
• C) 2.75%.
• D) 1.25%.

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Definitions:

Belief

The acceptance that something exists or is true, especially without proof, forming the basis for actions and attitudes.

Stimulus

A circumstance or occurrence that triggers a reaction in a living being.

Performance

The act of carrying out a task or function, often measured against known standards of accuracy, completeness, speed, and efficiency.

Determination

The firmness of purpose or the process of establishing something exactly, often through research or calculation.