Glory Enterprises Quality Control Report for August Contains the Following

question 83

Multiple Choice

Glory Enterprises quality control report for August contains the following items:
$\begin{array}{ll}\text {Liability costs associated with defective products}&\$10,000\\\text { Disposal costs of defective products failing inspection }&20,000\\\text {Disposal costs of raw materials failing inspection}&30,000\\\text { Quality training provided to workers } & 40,000 \\\text { Lost sales due to poor quality and defective products } & 50,000 \\\text { Advertising costs to offset perception of poor product quality } & 60,000 \\\text { Raw materials used to correct defects before product was sold } & 70,000 \\\text { Testing and inspecting a sample of finished goods } & 80,000\end{array}$
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What would be the total of the internal failure costs on the August quality control report for Glory Enterprises?

• A) $60,000.
• B) $90,000.
• C) $100,000.
• D) $120,000.

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Definitions:

Mail Survey

A research method in which questionnaires are sent through postal mail to collect data from respondents.

Prizes

Rewards given for a particular achievement, competition, or lottery, often in the form of money, goods, or titles.

Liability

Legal responsibility for one's actions or omissions, which may result in being required to compensate for harm or damage caused.

User Friendly

Characteristic of a product, system, or service that is easy to use and understand, requiring minimal effort or expertise from the user.