Prevention Activities

question 111

Multiple Choice

Prevention activities:

• A) seek to prevent defects in the products or services being produced.
• B) inspect inputs and attributes of individual units of products or services to detect whether they conform to specifications or customer expectations.
• C) correct defective processes or products and services before they are delivered to customers.
• D) are activities required after defective products or services are delivered to customers.

---

Definitions:

Behaviorism

A school of thought in psychology that focuses solely on observable behaviors and discounts the importance of mental states or inner experiences.

Well-ordered Machines

A metaphor for systems or organizations that operate efficiently and effectively, with all components working harmoniously.

Watson

John B. Watson, an American psychologist who established the psychological school of behaviorism.

Organic Reflex Reactions

Automatic, involuntary responses of the organism to internal or external stimuli.