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For each of the following products or services, indicate the most important customer quality attributes and the most important customer quality tradeoffs.
(a) Personal computer
(b) Legal representation in divorce court
(c) New home purchase
(d) Meals in a fast food restaurant
(e) Airline travel
(f) Prom dress
(g) Cruise ship vacation
(h) Auto repair
Net Cash Inflow
The difference between a business's cash inflows and cash outflows over a specific period.
Minimum Cash Balance
The least amount of cash a company aims to hold on hand to meet immediate operational and financial demands.
Net Cash Inflow
The difference between a company's cash receipts and its cash disbursements during a specific period.
Cumulative Surplus
The total amount of net income retained by a company over time, which has not been distributed to shareholders as dividends.
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