Systems That Identify the Costs of Producing Defective Units as Well

question 112

Multiple Choice

Systems that identify the costs of producing defective units as well as low-quality items that lose sales are called:

• A) customer relationship management systems.
• B) distribution chains.
• C) enterprise resource planning systems.
• D) cost of quality systems.

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Definitions:

Communication Obstacle

Any barrier that prevents effective exchange of ideas or information between people, such as language differences, cultural misunderstandings, or physical barriers.

Obstacle Explanation

The process of detailing or clarifying the nature, causes, and potential solutions for barriers or challenges faced.

Bypassing

Occurs when there is a misunderstanding or lack of clarity in communication due to differences in the interpretation of words or phrases.

Communication Breakdown

A failure in the process of exchanging information, leading to misunderstandings or conflict.