A Management Method by Which the Organization Seeks to Excel

question 25

Multiple Choice

A management method by which the organization seeks to excel on all dimensions of quality is called:

• A) customer relationship management.
• B) a just-in-time method.
• C) total quality management.
• D) cost of quality.

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Definitions:

Vocabulary

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PowerPoint

A software program designed for creating and delivering presentations with slides that can include text, images, and multimedia.

Laser Pointer

A small handheld device that emits a focused beam of light to highlight points of interest during presentations.

Organization

The arrangement of ideas, people, or things in a systematic way to achieve objectives or provide structure.