A Firm's Reply to Customer Questions Via Email Would Be

question 45

Multiple Choice

A firm's reply to customer questions via email would be an example of which component of the value chain?

• A) Customer Service
• B) Marketing
• C) Design
• D) Supply

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Definitions:

Moral Idealism

An ethical philosophy which considers certain actions as inherently right or wrong, regardless of their outcomes.

Utilitarianism

An ethical theory that posits the best action is the one that maximizes utility, typically defined as that which produces the greatest well-being of the greatest number of people.

Personal Moral Philosophies

Individual sets of beliefs and principles regarding what is right or wrong, guiding personal behavior and ethical decisions.

Social Responsibility

The obligation of individuals, businesses, and organizations to act towards the welfare of society at large and the environment.