All of the Following Are Examples of Total Quality Management

question 4

Multiple Choice

All of the following are examples of total quality management (TQM) practices except:

• A) Redesigning a product to reduce its parts by 50 percent.
• B) Reducing the movement required in a manufacturing job.
• C) Separating the sales and services functions.
• D) Raising raw material quality standards.

Differentiate between prototypes and exemplars, and their roles in concept formation.

Comprehend the distinction between natural and formal concepts.

Analyze how concepts aid in cognitive processes, including economizing cognitive efforts and facilitating communication.

Identify the characteristics of natural concepts as described by psychologist Eleanor Rosch.

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Definitions:

Bystander Effect

A social psychological phenomenon in which individuals are less likely to offer help to a victim when other people are present.

Diffusion of Responsibility

A phenomenon where individuals in a group are less likely to take action or feel a sense of responsibility because the responsibility is perceived to be shared among all group members.

Darley and Latané

Psychologists known for their work on the bystander effect, demonstrating that the presence of others can decrease an individual's likelihood to help someone in distress.

Milgram's Obedience Study

Milgram's obedience study is a psychological experiment conducted in the 1960s which demonstrated the extent to which individuals would follow orders from an authority figure, even when it involves hurting someone else.