Which of the Following Statements Is False Regarding Total Quality

question 128

Multiple Choice

Which of the following statements is false regarding total quality management (TQM) ?

• A) The adoption of TQM means that the organization is managed to excel on all dimensions.
• B) The adoption of TQM means that the customer ultimately defines quality.
• C) With TQM, managers determine the company's performance standards according to what is important to them.
• D) TQM is a management method focused on quality for the customer.

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Definitions:

Capital

The wealth, whether in money or other assets, owned or employed in business by an individual, firm, or country.

Labor

The human effort, both physical and mental, used in the production process to create goods and services.

Isocost Line

A graphical representation that shows all possible combinations of inputs that cost the same amount of money.

Isoquant

An isoquant is a curve that represents all the combinations of inputs that result in the production of a given level of output, illustrating the concept of production efficiency.