A Quality Circle Is a Formal Group of Employees That

question 22

True/False

A quality circle is a formal group of employees that meets regularly to brainstorm solutions to organizational problems.

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Definitions:

Perceptual Defense

The process by which individuals protect themselves from being emotionally disturbed or threatened by denying or distorting reality.

Stereotyping

The act of categorizing individuals or groups into certain characteristics or behaviors without acknowledging individual differences.

Halo Effect

A cognitive bias in which an individual's overall positive or negative impression of a person, brand, or product influences their feelings and thoughts about that entity's specific traits.

Pygmalions

A phenomenon where higher expectations lead to an increase in performance.