The Likelihood of New Entrants Joining an Industry Is Low

question 60

Multiple Choice

The likelihood of new entrants joining an industry is low if access to distribution channels is limited because:

• A) new entrants struggle to match incumbents' prices.
• B) this discourages customers from buying a new entrant's offerings.
• C) new entrants struggle to gather enough cash to get started.
• D) each incumbent has a group of loyal customers that enjoy its unique features.
• E) new entrants struggle to get their offerings to customers.

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Definitions:

Attribution

The process by which people make inferences about the causes of behavior or attitudes.

Display Rules

Cultural norms that dictate how we must modify our facial expressions to make them fit particular situations.

Emotion Work

Efforts to change the intensity or quality of feelings to bring them into line with the requirements of the occasion.

Emotion Labor

The process of managing and modifying one's emotional expressions as part of fulfilling the emotional requirements of a job.