Which of the Following Statements Describes Internal Business Process Measures

question 48

Multiple Choice

Which of the following statements describes internal business process measures as a part of the balanced scorecard?

• A) They relate to client attraction, satisfaction, and retention.
• B) They focus on innovation and proceeds with an understanding that strategies change over time.
• C) They relate to organizational efficiency.
• D) They focus on corporate social responsibility.
• E) They relate to organizational effectiveness and profits.

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Definitions:

Disinterested Perspective

An unbiased viewpoint that is not influenced by personal feelings, interpretations, or prejudice, aiming for impartiality.

Kant

Renowned for his influence in the fields of epistemology, ethics, and aesthetics, this German thinker is a key figure in contemporary philosophical thought.

Beauty

The quality or aggregate of qualities in a person or thing that gives pleasure to the senses or pleasurably exalts the mind or spirit.

Censorship

The practice of officially examining books, movies, etc., and suppressing unacceptable parts.