TQM Originated from the Statistical Control Theories and Evaluation of Production

question 45

Multiple Choice

TQM originated from the statistical control theories and evaluation of production processes introduced by Americans EXCEPT

• A) W. Edwards Deming.
• B) Walter Shewhart.
• C) Joseph Juran.
• D) Douglas McGregor.

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Definitions:

Viral Theory

A scientific theory that explains the cause of certain diseases as being due to viruses, microorganisms that invade and replicate within living cells, leading to illness.

Prenatal

Pertaining to the period or development before birth; during the pregnancy.

Diathesis-stress

A psychological theory that explains disorder as the result of an interaction between a pre-dispositional vulnerability and stress caused by life experiences.

Expressed Emotion

A measure of the family environment that is based on how much criticism, hostility, and emotional overinvolvement are used when talking about the patient.