Which of the Following Will Help a Line Manager Handle

question 51

Multiple Choice

Which of the following will help a line manager handle a customer satisfaction grievance?

• A)Training
• B)Succession planning
• C)Equal employment opportunity
• D)Employee appraisal and development
• E)Labor relations

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Definitions:

Cultural Differences

Variations in the customs, beliefs, practices, and social behavior of people from different backgrounds, societies, or cultures.

Jealousy Reasons

Factors that provoke jealousy, often involving feelings of insecurity, fear, or concerns about a lack of resources or attention.

Taste Preferences

An individual’s liking or disliking for certain flavors or types of food, often influenced by genetic factors, experiences, and culture.

Abnormal Conditions

Situations or health conditions that deviate from what is considered normal or typical.