Which of the Following Is the First Step in the Productivity

question 86

Multiple Choice

Which of the following is the first step in the Productivity Measurement and Evaluation System (ProMES) ?

• A)The staff defines indicators of the products to measure how well the products are being generated.
• B)The management develops a feedback system that provides employees and work groups with information about their specific level of performance.
• C)People in the organization identify the set of activities or objectives the organization expects to accomplish.
• D)The employee and manager identify what the employee can do to capitalize on performance strengths.
• E)The staff establishes the contingencies between the amount of the indicators and the level of evaluation associated with that amount.

---

Definitions:

Delayed Charge

A transaction that records an expenditure which will be billed to a client or customer at a future date, not immediately impacting cash flow.

Pending Expense

Expenditures that have been incurred but not yet fully processed or paid out.

Sales Transaction

A business operation where goods or services are exchanged for money between the seller and the buyer.

Invoice

A document issued by a seller to a buyer, itemizing a transaction and requesting payment for goods or services provided.