Suburbanization in the United States Was Possible Because of The

question 12

Multiple Choice

Suburbanization in the United States was possible because of the:

• A) emphasis on a pastoral lifestyle found in the countryside
• B) availability of federal Housing Assistance (fHA) loans
• C) development of factories at the turn of the twentieth century
• D) massive outflow of racial minorities leaving cities for better jobs
• E) the movement to create a better rail system

---

Definitions:

Service Quality

The degree to which a service meets the expectations of the customer, influencing customer satisfaction and loyalty.

Customer Contact Audit

A systematic review of all the points at which a business interacts with its customers, aiming to improve service quality and customer satisfaction.

Flowchart

A diagram that displays a process or system using symbols and arrows to represent steps and the flow direction, respectively.

Relationship Customers

Customers with whom a business has established an ongoing relationship, characterized by repeated interactions and loyalty.