Grievance Mediation Is a Process in Which an Outside Neutral

question 30

True/False

Grievance mediation is a process in which an outside neutral assists the parties in resolving grievances without the use of arbitration.

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Definitions:

Voice

The ability or opportunity to express opinions, concerns, or suggestions in order to influence decisions within an organization or group.

Silence

The absence of sound or the state of being quiet; can also imply non-communication or refusal to speak in the context of social interactions.

Work Stress

Stress experienced due to job-related factors including deadlines, workload, interpersonal relationships, and job security.

Psychological Safety

A belief that one can speak up or take risks without fear of negative consequences to self-image, status, or career in a particular setting.