In China, Starbucks Is Standardizing Its Operations While Simultaneously Decentralizing

question 70

Multiple Choice

In China, Starbucks is standardizing its operations while simultaneously decentralizing some decision-making responsibility to local levels to meet customers' tastes.Starbucks is following the __________ international corporate-level strategy.

• A) transnational
• B) global
• C) differentiation
• D) multidomestic

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Definitions:

Bureaucracy

An administrative framework marked by rigid rules, methods, and a clear chain of command, typically found in sizable institutions or governmental bodies.

Reliability and Stringency

Concepts relating to the consistency of a measure (reliability) and the strictness or rigor of procedures or criteria (stringency).

Discipline

The practice of training people to obey rules or a code of behavior, using punishment to correct disobedience.

Clear Division of Labour

Refers to the specific allocation of work tasks or responsibilities among individuals or groups in an organization to improve efficiency and productivity.