Product Quality Dimensions in Which Customers Commonly Express an Interest

question 37

True/False

Product quality dimensions in which customers commonly express an interest include performance, features, conformance, and aesthetics.

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Definitions:

Incremental Change

Gradual, step-by-step modifications made in processes, practices, or policies within an organization to improve or adapt.

Frame-bending Change

A transformational approach that significantly alters the existing norms, structures, or practices within an organization.

Continuous Improvement Change

An ongoing effort to enhance products, services, or processes through incremental and breakthrough improvements.

Incremental Change

A process of making small, gradual modifications or improvements to something over time.