At a Technology Firm, Human Capital Would Be Critical to Forming

question 80

True/False

At a technology firm, human capital would be critical to forming and using the firm's capabilities in customer relationships, scientific and research skills, and technical skills in hardware, software, and services.

---

Definitions:

Civil Rights Act

Landmark legislation in the United States that outlaws discrimination based on race, color, religion, sex, or national origin.

Arbitration

A form of alternative dispute resolution where a neutral third party, the arbitrator, makes a binding decision to resolve a dispute outside the courts.

Mediation

A form of alternative dispute resolution where a neutral third party helps conflicting parties to reach a mutually satisfactory agreement.

ADR

Alternative Dispute Resolution; methods for resolving disputes without litigation, such as arbitration, mediation, and negotiation.