Define Capabilities and Explain How They Affect the Firm's Strategic

question 97

Essay

Define capabilities and explain how they affect the firm's strategic success.

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Definitions:

Operations Managers

Individuals responsible for managing the processes and practices involved in the production and delivery of goods and services in an organization.

Multichannel

Refers to using multiple channels of distribution or communication to reach a customer, often in marketing or retail contexts.

Multiphase

Relating to a system or process that involves more than one phase or stage, typically used in physics and engineering contexts.

Cross-Phase System

A system that operates or interacts across different phases or stages of a process or lifecycle.