Choose the Word or Phrase in [ ] Which Will

question 9

Short Answer

Choose the word or phrase in [ ] which will correctly complete the statement. Select A for the first item, B for the second item, and C if neither item will correctly complete the statement.
-Errors discovered during the reconciliation process are most likely to have been made by the [depositor | bank].

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Definitions:

MARS Model

A framework used in organizational behavior that outlines four factors—Motivation, Ability, Role Perceptions, and Situational factors—that directly influence an individual's performance.

Lateness Behavior

The habit or tendency of not being on time for work, meetings, or professional obligations, often symptomatic of deeper issues.

Organizational Citizenship

Involves voluntary behaviors exhibited by employees that are not part of their formal job requirements but that contribute positively to the organization.

Cultural Differences

The variations in the norms, values, beliefs, and practices that exist among people from different backgrounds and societies.