A Large Body of Research Has Shown That the Amount

question 3

Multiple Choice

A large body of research has shown that the amount of progress in therapy that clients make can be reliably predicted by:

• A)a client's pretreatment stage of change.
• B)a client's stage of change after the first session of therapy.
• C)a client's stage of change at the end of therapy.
• D)a therapist's ability to employ action stage processes of change.

Recognize examples and sources of organizational resistance to change.

Understand the importance of employee involvement and communication in overcoming resistance to change.

Appreciate the utility of force field analysis in planning and implementing change.

Identify strategies for successful cultural change within organizations.

---

Definitions:

Top Executives

Individuals who hold the highest-level management positions within an organization, responsible for making overarching decisions and setting strategic directions.

Functional Conflict

Constructive conflict.

Dysfunctional Conflict

Destructive conflict.

Assertive Behavior

A communication style in which individuals express their feelings, needs, and rights directly, openly, and honestly, while respecting others.