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Explain the link from market structure to conduct to performance.
Silent Authority
A form of power or influence exerted by an individual based on their position or role within an organization, without explicitly manifesting it.
Persuasion
The process of influencing or convincing others to change their beliefs, attitudes, or actions through argument, reasoning, or appeal.
Assertiveness
The quality of being self-assured and confidently expressing one's rights, desires, or feelings in a way that is respectful to others.
Hard Influence Tactic
A coercive strategy used to influence others' actions or decisions by exerting power or pressure, similar to hard influence tactics with emphasis on control.
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