Which One of the Following Statements Is a Key Feature

question 79

Multiple Choice

Which one of the following statements is a key feature of total quality management (TQM) ?

• A) Quality is primarily the responsibility of top management.
• B) Quality is primarily the responsibility of all employees in the organization.
• C) Quality is primarily the responsibility of the production department.
• D) Quality is primarily the responsibility of the quality control department.

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Definitions:

Explanation of Benefits (EOB)

A document provided by insurance companies that explains the costs covered for medical services or products received.

Claim Number

A unique identifier assigned to an insurance claim, used for tracking and managing the claim process.

Delinquent Claim

A term used in healthcare and insurance to describe a claim that has not been paid or settled within the expected or agreed time frame.

Anticipated Date

The expected or scheduled date for an event or action to happen, often used in planning or arranging.