Which One of the Following Statements Is a Key Feature

question 79

Multiple Choice

Which one of the following statements is a key feature of total quality management (TQM) ?

• A) Quality is primarily the responsibility of top management.
• B) Quality is primarily the responsibility of all employees in the organization.
• C) Quality is primarily the responsibility of the production department.
• D) Quality is primarily the responsibility of the quality control department.

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Definitions:

Case Management

A collaborative process that assesses, plans, implements, coordinates, monitors, and evaluates the options and services to meet an individual's health needs.

Targeted Case Management

A specialized approach in case management focusing on specific populations to ensure they receive appropriate services.

Facilitative Factor

An element or condition that aids and promotes the successful achievement of a goal or the completion of a process.

Carrying Out Tasks

The execution or performance of specific duties or activities as part of a job or project.