Four Major Costs Categories Are Associated with Total Quality Management

question 64

Multiple Choice

Four major costs categories are associated with total quality management. Which one of the following is NOT one of those cost categories?

• A) external failure cost
• B) internal failure cost
• C) correction cost
• D) prevention cost

---

Definitions:

Emotion

Complex psychological states involving three distinct components: a subjective experience, a physiological response, and a behavioral or expressive response.

Absolute Thresholds

The minimum intensity of stimulation that must occur before you experience a sensation, varying across sensory modalities.

Weber's Law

A principle that states the smallest change in a stimulus that can be detected is a constant proportion of the original stimulus.

Sensory Adaptation

The process by which a person becomes less sensitive to a stimulus after prolonged exposure.