Examlex
The additional time incurred if an item is rerouted to some previous operation(s) to correct a defect would be categorized as an internal failure cost of quality.
Communicate
The process of delivering or exchanging information, ideas, thoughts, or feelings between entities or individuals through various means.
Adjustment Letter
A written response from a company to a customer addressing a complaint or a request, aiming to rectify an issue or misunderstanding.
Company Policy
The established guidelines and procedures set by a business that dictate the behavior and decisions of its employees and management.
Defective Products
Items that are flawed or malfunction due to design, material, or manufacturing errors, leading to unsatisfactory performance or potential safety hazards.
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