Historically, the Average Time to Service a Customer Complaint Has

question 38

Multiple Choice

Historically, the average time to service a customer complaint has been 3 days and the standard deviation has been 0.50 day. Management would like to specify the control limits for an X- chart with a sample size of 10 and 3 sigma limits. The UCL for the chart would be ---

• A) less than or equal to 3.30.
• B) greater than 3.30 but less than or equal to 3.40.
• C) greater than 3.40 but less than or equal to 3.50.
• D) greater than 3.50.

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Definitions:

Communicative Power

The ability or capacity of something, such as art, literature, or speech, to convey messages, emotions, or information effectively to its audience.

Art Movement

A movement or design in the arts characterized by a shared ideology or purpose, adhered to by a collective of artists for a limited timeframe.

Superrealist

An artist adhering to superrealism, a genre of art that emulates photograph-like precision in depicting their subjects, seeking to surpass ordinary realism.

Plaster Sculptures

Artworks made by shaping or casting plaster, a versatile material, into three-dimensional figures or forms.