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Improving quality seems to be a strategic weapon in gaining market share. However, improving quality entails allocation of resources and effort. Which one of the following costs increases to improve quality?
Racism
The perception and treatment of a racial or ethnic group, or member of that group, as intellectually, socially, and culturally inferior to one’s own group.
Cultural Stereotypes
Broadly held beliefs about the characteristics, attributes, and behaviors of members of certain groups based on culture.
Gender
The range of characteristics pertaining to, and differentiating between, masculinity and femininity, often based on social and cultural constructs.
Colorblind Racism
A form of racism that pretends race and racial inequalities do not exist, ignoring the impacts of racial discrimination while maintaining and perpetuating inequalities.
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