Which One of the Following Statements About TQM Is FALSE

question 120

Multiple Choice

Which one of the following statements about TQM is FALSE?

• A) One of the main challenges in developing the proper culture for TQM is to define the term customer for each employee.
• B) In TQM, quality consistency has a higher priority than the level of output.
• C) In TQM, everyone in the organization must share the view that quality is an end in itself.
• D) Quality is the responsibility of the quality control department.

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Definitions:

Health Care Provider

A professional or organization that offers medical services to patients, including doctors, nurses, clinics, and hospitals.

Primary Care Provider

A healthcare professional who provides first contact and continuing care covering a wide range of health issues, coordinating overall patient care.

Charts

Visual representations of data designed to make information easily understandable at a glance.

Restless

Experiencing difficulty resting, relaxing, or staying still, often due to anxiety, discomfort, or other underlying conditions.