Which One of the Following Statements About Total Quality Management

question 94

Multiple Choice

Which one of the following statements about total quality management (TQM) is TRUE?

• A) Total quality management means inspectors are responsible for finding out who makes the defects.
• B) In total quality management, workers have the authority to stop a production line if they see quality problems.
• C) Total quality management reduces the external failure costs but not the internal failure costs.
• D) Total quality management reduces the internal failure costs but not the external failure costs.

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Definitions:

Intimacy

A close, familiar, and usually affectionate or loving personal relationship with another person or group.

Accompanied

Being in the company of someone else or being present with another entity or object.

Successful

Achieving intended goals, whether in personal accomplishments, career, or other areas of life.

Humorous

Characterized by the quality of being amusing or funny, often involving the ability to see the lighter side of circumstances.