Which One of the Following Statements About Total Quality Management

question 175

Multiple Choice

Which one of the following statements about total quality management is TRUE?

• A) Finding the best "percent defective" level is a trade- off between process costs and the losses caused by poor quality.
• B) Although poor quality increases overall costs, studies have failed to find any correlation between quality and market share.
• C) Quality prevention is concerned with detection of quality errors, whereas quality control is concerned with both the detection and prevention of quality problems.
• D) The consumer's perception of quality does not depend on psychological impressions.

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Definitions:

Imported Vitamin

A nutrient or supplement that is produced abroad and brought into a country for consumption.

Duty

A moral or legal obligation; in legal terms, it often refers to the responsibility one party has to act in a certain way toward others.

Federal Register

The official journal of the federal government of the United States, where government agencies publish notices, rules, and regulations.

Proposed Rule

An official suggestion for a new regulation or amendment to existing regulations, usually published for public comment before adoption.