The Lock Box Department at Bank 21 Handles the Processing

question 64

Multiple Choice

The lock box department at Bank 21 handles the processing of monthly loan payments to the bank, monthly and quarterly premium payments to a local insurance company, and bill payments for 85 of the bank's largest commercial customers. The payments are processed by machine operators, with one operator per machine. An operator can process one payment in 0.25 minute. Setup times are negligible in this situation. A capacity cushion of 20 percent is needed for the operation. The average monthly (not annual) volume of payments processed through the department currently is 400,000. However, it is expected to increase by 20 percent. The department operates eight hours per shift, two shifts per day, 260 days per year. How many machines (not operators) are needed to satisfy the new total processing volume? (Round up to the next whole integer.)

• A) less than 7
• B) 7
• C) 8
• D) more than 8

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Definitions:

Correlation

A measure of the relationship between two variables, indicating how one may predict or relate to the other.

Cassation

The highest level of judicial appeal process where a court's decision can be overturned or annulled, often found in civil law jurisdictions.

Convenience Sample

A sampling method where participants are selected based on their easy accessibility and proximity to the researcher.

Random Sample

A group of people selected from a broader population, where each person has the same likelihood of being chosen.