Discuss What Is Meant by Customer Involvement in Processes and the Five

question 109

Essay

Discuss what is meant by customer involvement in processes and the five factors that determine the level of customer interaction a specific process will have.

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Definitions:

Rhomboid Major

A muscle in the upper back that helps control the shoulders' movement.

Trapezius

A large triangular muscle extending over the back of the neck and shoulders, responsible for moving the head and shoulder blade.

Extraocular Muscle

One of the muscles located outside the eyeball that controls eye movements.

Levator Palpebrae Superioris

A muscle in the orbit of the eye responsible for elevating the upper eyelid.