______ Is a Set of Activities That Delivers Value to External

question 8

Short Answer

______ is a set of activities that delivers value to external customers.

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Definitions:

Undue Hardship

A term used to describe significant difficulty or expense incurred by an employer in accommodating an employee's medical or religious needs under laws such as the Americans with Disabilities Act (ADA).

Reasonable Accommodation

Adjustments or modifications provided in a work environment to enable individuals with disabilities to perform their job.

Bona Fide Occupational Qualification

A work requirement that is necessary for the normal operation of a particular business or enterprise and may legally exclude individuals from a job based on protected characteristics in certain circumstances.

Disparate Treatment

A form of discrimination that occurs when employees are treated differently based on protected characteristics, such as race, age, or gender, without justification.