The Nurse Is Teaching a Class for Clients About Over-The-Counter

question 2

Multiple Choice

The nurse is teaching a class for clients about over-the-counter (OTC) medications. The nurse determines that education has been effective when the clients make which statement?

• A) "We should not take any over-the-counter (OTC) medicine without first calling and checking with the doctor's office."
• B) "We should always ask the pharmacist about how to take the over-the-counter (OTC) medicine."
• C) "We must read all the directions on the label and call the doctor's office if they are not clear."
• D) "Medicines that are available over-the-counter (OTC) are really safe, or they would be prescription medicines."

---

Definitions:

Organization's Environment

The combination of internal and external factors that influence an organization’s operating situation, including economic, technological, social, and political conditions.

Change Strategy

A plan or approach designed to achieve adjustments in the policies, practices, or structure of an organization to address current or future challenges.

Proactive Change

An approach focused on anticipating and initiating change rather than reacting to events after they occur.

Organization-Wide Changes

Substantial alterations in an organization's structure, strategy, practices, or culture that affect the entire organization.