Which Quality Control Technique Uses a Five-Step Methodology to Define

question 167

Multiple Choice

Which quality control technique uses a five-step methodology to define, measure, analyze, improve, and control processes, otherwise referred to as DMAIC?

• A) Quality circles
• B) Six Sigma
• C) Benchmarking
• D) Balanced scorecard
• E) Continuous improvement

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Definitions:

Discrimination

Unfair treatment or prejudice against individuals or groups based on characteristics such as race, gender, age, or sexual orientation.

Symbolic Ethnicity

A nostalgic allegiance to the culture of the immigrant generation, or that of the old country, that is not usually incorporated into everyday behavior.

Irish Americans

Individuals in the United States who are descendants of Irish immigrants or identify strongly with Irish culture and heritage.

Herbert Gans

An American sociologist known for his work in urban sociology, planning, and public policy, especially focused on the lives of the urban poor.