Contingency Factors That Can Influence the Success of a TQM

question 53

Multiple Choice

Contingency factors that can influence the success of a TQM program in a negative way include all of the following EXCEPT:

• A) tasks make high skill demands on employees.
• B) management expectations are unrealistically high.
• C) middle managers are dissatisfied about loss of authority.
• D) workers are dissatisfied with other aspects of organizational life.
• E) managers wait for big, dramatic innovations.

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A perspective or mode in database and form applications that allows users to view, enter, or edit data in a structured format.

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