_____ Are Examples of Channels Which Managers Might Choose to Use

question 43

Multiple Choice

_____ are examples of channels which managers might choose to use when communicating with employees.

• A) Newsletter, telephone, and feedback
• B) Telephone, electronic mail, and memo
• C) Television, encoding, and letter
• D) National newspapers and television
• E) All of these

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Definitions:

Role Conflict

A condition of being faced with incompatible role expectations.

Role Ambiguity

Lack of clarity of job goals or methods.

Heavy Responsibility

The burden or obligation of significant duties or tasks that have critical consequences for success or failure.

Job Satisfaction

The level of contentment employees feel about their work, which can affect their performance, engagement, and retention.